When JJ called Gandolfo's and asked, "Do you have a pizza?" for at least the tenth time.
When a customer came in late one evening after I had already mopped half the lobby. When I do this, I block it off with chairs. This customer seemed to be oblivious to my well placed chairs, and simply went around it and walked on my freshly mopped floor.
To his horror he realized what he had done, and quickly ran up to the counter.
Flustered, he said, "I walked on your floor! I'm so sorry!"
"Oh, it's fine" I replied with a smile
"No, honestly. I'm really really sorry. Where's your mop?" Looks around. "Oh! Over there! Perfect."
"No, sir, really it's fine...."
Waves me off "You go make the sandwich, just let me mop this."
When a customer helped another customer picked a sandwich by pointing out another one on the menu he hadn't seen.
A woman and her husband walk in, and up to the register. The husband points to our sign announcing that we have gluten free things, and says, "That's what we're here for."
The husband quickly orders his sandwich. His wife is next. She carefully looks over the menu, asking questions, wanting to pick a good sandwich.
"I'm so sorry," she apologizes, "It's just, I haven't been able to have a sandwich in years."
Happily, and almost giddy she proudly said, "I need a knickerbocker please. Gluten free."
I rang up her order as she turned to her husband, so excited to have a sandwich.
"Wait, you have cookie's too?!?!?!"
I looked at the large platter of gluten free cookies, and after smiling and nodding at her, she turned to her husband.
He immediately said, "Well, looks like we'll have to get one of those too."
She looked like she was recently told she won the lottery, and was also going to Disney Land.
A couple were at the register and the husband says, "What do you want?"
"Oh, I don't know, you pick."
"Alrighty. Can we get an Urban Cowboy?"
I ring it up.
"Oh honey, does that have barbecue sauce?"
"Let's get the Hampton."
Smiling and laughing, he asks me to change the order.
Because he loves his wife.
A woman walks in Gandy's and after ordering tells me, "I'll be coming in here a lot. My mom just got into Jamestown" [the old folk's home next door]
"Yeah," she confides "She just got diagnosed with Alzheimer's."
"Oh, have you heard of the book "Still Alice"?"
"It's a book about a woman with Alzheimer's. It's in her perspective, and you can really relate. It's helped me a lot with my patients at the hospital."
This woman looked up at me. I could see it in her eyes.
"I don't want to cry, but I want to let you know I appreciate that so much."
I could see it. She was so scared. Scared she would never completely ever have her mom back.
"Thank you. Thank you so very much."